IT Governance Policies

Shared IT Governance Policies, Standards and Structures


This sub-component will establish key IT governance policies, standards and structures in the areas of Enterprise Architecture (EA) and information security. It will build the government’s national EA as an important tool for coordinating investments across public agencies, and avoiding duplication and waste. The EA includes the development of an e-Government Interoperability Framework (e-GIF) to facilitate the cross-agency exchange of information residing in each other’s systems, applications, and services, in order for cost-effective delivery of services to the public and business, and between government agencies. EA, by its very nature, is a forward-looking concept and can help the public sector to radically redesign government processes and programs to achieve organizational goals. Hence, the project will create capabilities within GOB to adopt EA methodologies in the design and execution of e-government applications and programs.


GOB is in the midst of substantial public sector transformation activities. A majority of these initiatives are triggered by the need to have better and seamless government services delivered online. The focus on automating government services is often largely limited to specific ministries and agencies. However, such initiatives lack the cross-ministry / agency viewpoint and coordination. This creates challenges in taking a Whole-of-Government (W-O-G) approach with its concomitant benefits, which are much more than benefits derived by taking agency-centric viewpoints. These shortcomings are clearly evident in the findings of the UN Global E-Government Survey 2010. According to the UN, the value of e-government will be increasingly defined by its contribution to national development. Lack of a coherent strategy is often cited as the primary reason for the under-development of e-government. Moving forward, more and more countries are adopting national e-government strategies and multi-year action plans, and EA is the strategy that governments are increasingly looking toward. According to Haiyan Qian, Director of the Division for Public Administration and Development Management, United Nations Department of Economic and Social Affairs (UNDESA), “EA is an effective strategic planning tool for governments by [facilitating] creation of linkages and improving interoperability among government agencies, benefiting both internal operational processes, as well as improved public service delivery to citizens.”